IT Support

BU-Cybersecurity Solutions Ltd  provide responsive IT support that keeps your business running smoothly. Our help desk services resolve technical issues quickly and effectively. Remote monitoring identifies and addresses potential problems proactively. Endpoint management ensures all devices are properly configured and secured. Software installation and updates maintain functionality and security. User account management handles creation, modification, and deletion. Network troubleshooting resolves connectivity and performance issues.
Hardware support extends the life of your IT equipment. Vendor coordination manages relationships with technology providers. Documentation maintenance keeps systems information current and accessible. Security awareness guidance helps users avoid common threats. Backup verification ensures data protection systems are working properly. System optimization improves performance and user experience. Count on our team for reliable support that aligns with your business needs.

IT support

Unlimited Telephone Support
Unlimited Remote Support
Guaranteed response times
On-site Support
Disaster Recovery
Server Support
Workstation Support
Windows Update Management
Network Equipment Support (switches, routers and VPN)
Anti-Virus/Anti-Spyware Installation and Updates
Virus/Spyware Removal and Cleaning
on-site planning meetings
3rd-party software Installation
Liaise with 3rd-party suppliers
Desktop & End-user Support Remote and onsite

Server & Cloud Services

Monitoring: Backup, Disks spaces, and event logs

Users’ managements: add, changes and lock users

Share folders and files management

Security and permissions management

Backup Managements: Backup, modify and selection and restore backup and data recovery

Software updates: windows updated and Firmware Upgrade

Network

LAN and WAN Connectivity

Wireless Network management

Remote Access/ VPN and remote web workplace management

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